ALLSTATE® AUTO GLASS CLAIMS ASSISTANCE

Serving the High Country Since 1986

Avoid the Hassle: We’ll File Your Claim for You!


Do you want to file an Allstate insurance claim for your auto glass repair or replacement in the Boone, NC, or Mountain City, TN, area? Appalachian Auto Glass offers expert insurance claim assistance for customers covered by Allstate! We will work directly with Allstate to provide documentation and maximize your coverage wherever possible. We will inform you of any possible out-of-pocket costs before we begin any work.


Let our team ease your stress by handling all communication and collaboration with Allstate! If you have questions about your claim or would like assistance, contact Appalachian Auto Glass today!

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Allstate Auto Glass Claims Assistance in Boone, NC

HOW WE STREAMLINE YOUR ALLSTATE CLAIM

  • Confirm Coverage: Our team will assess your policy to determine whether your services are covered under your plan. We will walk you through your policy’s details, limitations, and allowances so you fully understand your coverage.


  • Claim Submission: We will complete all the necessary documentation with your approval and guide you carefully through the submission process to avoid errors that could slow it down.


  • Collaboration with Allstate: Our knowledgeable staff will communicate directly with Allstate to work out payment details and confirm authorization for your coverage.


  • Cost Reduction: Appalachian Auto Glass will walk you through all your options to select the most cost-effective course of action. We will explain your deductible options and determine whether repair or replacement is best for you.


  • Fast, Convenient Service: Once all the details are worked out, our certified technicians will get to work quickly, offering precise and careful workmanship. We also offer mobile auto glass services if you are unable to make it into our shop!
828-262-3420

ALLSTATE INSURANCE COVERAGE FAQS


  • Will Allstate Cover My Auto Glass Repair or Replacement?

    This depends on your policy details. If you have comprehensive coverage, your provider will likely pay for all or some of the cost of your auto glass services. Coverage may also depend on the nature or cause of the damage. Our team will review your policy to help you determine whether your services will be covered.

  • Will I Have to Pay a Deductible?

    Whether or not you will have to pay an out-of-pocket deductible depends on your plan. Some plans allow for full coverage of auto glass services, some require a deductible, and some plans have a “$0 Deductible” clause or do not require a deductible for glass-only damage. We will inform you of any out-of-pocket costs before we begin work on your auto glass.

  • Can a Rock Chip or Crack Be Repaired, or Do I Need a Windshield Replacement?

    Some rock chips can be repaired, while others will require a replacement for safe driving. Rock chips smaller than a quarter and cracks shorter than a dollar bill (about three inches) can usually be repaired. Damage that is more severe, located on the edges of the windshield, or in the driver’s line of sight will most likely require a replacement to maintain the structural integrity and safety of your windshield. Our team will always recommend the safest and most cost-effective option.

  • How Long Will It Take for My Claim to Be Processed?

    The time it takes for your claim to be processed mostly depends on Allstate. Our team will work as quickly as possible to submit your claim properly and expedite the process. Once your claim is submitted, we have little to no control over the timeline; however, we will pay close attention to detail and follow the proper steps to avoid delays and setbacks! The process could take anywhere from days to weeks, depending on the complexity of your claim. But don’t worry! Our team will be here to guide and support you the entire time.